Feature Ideas
Submit IdeaAdd Billing/Statement View User Permission
Add an additional permission to allow users to access the billing options or payment statements
Adam Giam1
Expand user control over Exit Intent Popups
Give users more control over Exit Intent Popups on the dashboard. Let them turn on/off, adjust designs, A/B test, and allow different popups on different pages.
Adam Giam#Popup11
One-time abandoned product email blast
Ability to send a targeted email blast to visitors that abandoned a specific product during specific time period. For example, if you changed the price of a product you might want to email everyone that has recently abandoned that product about the price reduction.
Brett Thoreson3
Re-populate forms when user returns to site
If a user abandons the site and later returns (either by themself or through a recovery campaign), automatically re-populate the form fields that they entered data into during their last visit. This will save time for user (and reduce friction leading to abandonment).
Brett Thoreson2
Products abandoned reporting
A report to show which products are abandoned most often
Nathan R#Reporting4
Form analytics to discover drop-off points
Create a new checkout form analytics report that shows each field as a step in the checkout process and where users are most likely to abandon.
Brett Thoreson1
New split (a/b) test type for send timing
Currently, you can set up an A/B test for the subject line or the email content, but it would be nice to have a 3rd option for testing out the best timing of emails (eg: test sending a cart recovery email at 20 minutes after the abandon vs 1 hour after the abandon).
Brett Thoreson2
Add the rest of the site metrics to the Aggregate Report Export
Adjust the Agg report export to include all site metrics
Adam Giam#Dashboard1
Abandonment surveys
Create simple on-page abandonment surveys to gather qualitative data from users. For example, as someone is exiting the site, display a one question survey - "What is stopping you from buying product X today?"
Brett Thoreson1
Accurate Visitor Tracking Information and Transparancy
This visitor journey and recent activity information in the dashboard should be fixed to be more accurate, (using cart tracking over visitor tracking) and include the emails that were clicked. This way it can be used for troubleshooting and to give better insight to clients who are viewing the dashboard. We should also add GA tracking functionality on email open.
Adam Giam1
Exporting Customer Details
Including cart total or cart items when exporting send archive or recovered order data
Catherine O1
Social Proof Popup
Show a small popup when a customer completes an action on a site like a purchase. Give proof to customers that others are buying etc
Douglas W4
Filters for screen recordings
Add filter options to screen recording / live session recording report to view only cart abandoners, purchasers, specific page URL visitors, etc
Brett Thoreson2
Messenger Integration
I've heard the Messenger channel to be 4-10x more effective than email. I'd love to see a Messenger integration and automation feature!
Michael M1
Exit Intent Popup Followup Email
Send new 'Exit Intent Popup' subscribers an email containing their coupon/promo code, download links, etc.
Colton B0