Feature Ideas
Submit IdeaGeneral Reporting Improvements
Site and account level reporting improvements. All cartstack metrics and data points should be filterable in drop-down boxes if/and/or conditions included. exported or emailed automatically at certain intervals webhook support
Adam Giam0
Form analytics to discover drop-off points
Create a new checkout form analytics report that shows each field as a step in the checkout process and where users are most likely to abandon.
Brett Thoreson1
Abandonment Analytics
It would be great to see the value of abandoned carts in the dashboard that could be filtered by date range.
Amanda1
Add the rest of the site metrics to the Aggregate Report Export
Adjust the Agg report export to include all site metrics
Adam Giam1
Aggregate Weekly Report Email
Combine all sites under one account into one weekly-report email summary. Add an option to send to multiple email addresses.
Colton B2
Automatically send reports
automatically email links to download Archive and Popup reports weekly/monthly/quarterly/yearly to a specified email address.
Adam Giam0
Aggregate Report Download
Create a way to download the aggregate report as a CSV download.
Bryn T1
Monthly Email Reports with Conversion Tips
It would be nice to receive more of a bi-weekly or monthly roll-up on how our property is doing with the conversion rate and areas that we could improve on.
Colton B0
Expand user control over Exit Intent Popups
Give users more control over Exit Intent Popups on the dashboard. Let them turn on/off, adjust designs, A/B test, and allow different popups on different pages.
Adam Giam11
One-time abandoned product email blast
Ability to send a targeted email blast to visitors that abandoned a specific product during specific time period. For example, if you changed the price of a product you might want to email everyone that has recently abandoned that product about the price reduction.
Brett Thoreson3
Re-populate forms when user returns to site
If a user abandons the site and later returns (either by themself or through a recovery campaign), automatically re-populate the form fields that they entered data into during their last visit. This will save time for user (and reduce friction leading to abandonment).
Brett Thoreson2
Products abandoned reporting
A report to show which products are abandoned most often
Nathan R4
New split (a/b) test type for send timing
Currently, you can set up an A/B test for the subject line or the email content, but it would be nice to have a 3rd option for testing out the best timing of emails (eg: test sending a cart recovery email at 20 minutes after the abandon vs 1 hour after the abandon).
Brett Thoreson2
Abandonment surveys
Create simple on-page abandonment surveys to gather qualitative data from users. For example, as someone is exiting the site, display a one question survey - "What is stopping you from buying product X today?"
Brett Thoreson1
Accurate Visitor Tracking Information and Transparancy
This visitor journey and recent activity information in the dashboard should be fixed to be more accurate, (using cart tracking over visitor tracking) and include the emails that were clicked. This way it can be used for troubleshooting and to give better insight to clients who are viewing the dashboard. We should also add GA tracking functionality on email open.
Adam Giam1